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Your 99rk account puts bKash, Rocket and Nagad in the cashier so you can move money without switching apps. Deposits and withdrawals are handled through your account wallet — open the cashier screen to see the methods and limits configured for your region.
Putting money into your 99rk account starts at the cashier screen inside your signed-in session. We list bKash, Rocket and Nagad there so you pick the wallet you already use day to day. Enter the amount that sits within the range shown on screen — the cashier displays the minimum and maximum for each method in real time. Once you confirm, your wallet will prompt the usual authorisation step.
Log in and navigate to the Deposit section inside your account. The cashier screen lists all active payment methods configured for your region.
Choose bKash, Rocket or Nagad. The screen shows the minimum and maximum amounts for the method you select — stay within that range.
Type the amount and tap confirm. Your wallet app will prompt its own authorisation step — complete that to push the transfer through.
After the wallet confirms, your account balance updates. Open account history to see the transaction reference and status label applied to that deposit.
When you want to pull funds out of your 99rk account, head to the Withdrawal section in your signed-in cashier. The same local wallets — bKash, Rocket and Nagad — appear as payout routes.
Navigate to the Withdrawal tab inside your account cashier. The screen shows the methods available and the withdrawal range for each.
Choose bKash, Rocket or Nagad. Confirm the wallet number shown matches the one registered on your account before continuing.
Type an amount within the displayed range and tap submit. The cashier creates a transaction record you can track in your account history.
Your account history shows a status label that updates as the withdrawal progresses. If the status does not move, contact support with your transaction reference.
Your 99rk account may display a verification prompt depending on your activity level or the withdrawal amount you request. When that prompt appears, follow exactly the fields and instructions shown on screen — we only ask for what is configured at that step. We do not publish a fixed list of required documents here because the fields your account shows may differ from another account's requirements.
Your account displays the specific fields required at the time a check is triggered. Do not submit documents that were not requested — only complete what the screen asks.
The wallet number registered on your account should match the name on the identity you provide. A mismatch is the most frequent cause of a stalled verification step.
After submitting, your account shows a status label for the verification step. Watch that label before contacting support — it often updates without a notification.
If the status does not move within the period shown on screen, open a support query from your account page and include the reference number the cashier generated.
The cashier inside your 99rk account shows the payment methods configured for Bangladesh. bKash, Rocket and Nagad are the three local wallet routes we carry. Each method has its own minimum and maximum amounts displayed at the point of entry — check those figures on screen rather than assuming a fixed limit. Availability of any method depends on your account status and the eligible region settings applied to your account.
bKash is available in the deposit and withdrawal cashier. Enter your bKash-registered number and complete the authorisation step your bKash app shows.
Rocket appears as a deposit and payout route. The wallet number you enter must match the one registered on your 99rk account for the transaction to process.
Nagad is listed alongside bKash and Rocket in the cashier. Select it, enter the amount within the range shown, and confirm through the Nagad authorisation prompt.
Every deposit and withdrawal your 99rk account processes generates a reference number visible in your account history. Your bKash, Rocket or Nagad app will also show a transaction ID on its own history screen. Matching these two references is the fastest way to confirm that a transfer reached your account or left it correctly.
Every transaction in your 99rk cashier generates a unique reference. Copy this from your account history before contacting support — it is the primary identifier for any query.
Your bKash, Rocket or Nagad app records its own transaction ID for the same transfer. Match this to your 99rk account reference to confirm both sides recorded the same event.
Account history shows labels such as Pending, Processing or Completed. A label that stays on Pending longer than the on-screen estimate indicates the status has not updated — note the reference before contacting support.
Save a screenshot of your wallet confirmation including the amount, time and wallet ID. Keep it until the transaction shows Completed in your account history and your balance reflects the expected change.
Your account and banking activity on 99rk sit behind several safeguards worth knowing about as a registered user. These are not marketing claims — they are the operational checks we apply to every cashier session. Understanding where each check happens helps you move through deposits and withdrawals without unnecessary friction. If anything looks out of place at any step, the support route inside your account is the direct line to our team.
Always access your account through 99rk. Check the address bar before entering any wallet details. We do not operate cashier screens on third-party domains or redirect you to an external page for payment entry.
The wallet number used for deposits must match the identity registered on your account. This check prevents a wallet belonging to one person from being used to fund another account.
Your signed-in session handles all cashier actions. If you are ever prompted to authorise a transaction outside your account session or via an unfamiliar link, do not proceed and contact support immediately.
The support contact route is visible inside your account settings page. Use that published route for any banking query — not a phone number or link shared outside the platform.
These questions cover the most common things that come up around deposits, withdrawals and account checks. If your question is not answered here, open the support route from inside your account and include the relevant transaction reference.
Your cashier shows bKash, Rocket and Nagad as the active local wallet options. Each has its own minimum and maximum amount displayed on screen. Availability depends on your account status and region settings — check the cashier for what is live for your account right now.
The minimum for each wallet method is shown directly in the cashier when you select that option. We do not publish a fixed figure here because limits can vary by method and account configuration. Open the deposit screen and check the range shown for your chosen wallet.
Open your account history and check whether a transaction record exists with a Pending or Processing status. Copy the account reference and your bKash transaction ID, then contact support through the route shown in your account settings. Both references help the team trace the transfer quickly.
Go to the Withdrawal section in your cashier, select Rocket, and confirm the wallet number matches the one registered on your account. Enter an amount within the displayed range and submit. Your account history will show the status label updating as the withdrawal moves through each stage.
A Pending status that does not update past the estimate shown on screen is worth querying with support. Note the transaction reference from your account history and the time you submitted the request, then open a support query from your account settings page. Do not resubmit the withdrawal before checking with the team.
When a verification prompt appears in your account, follow only the fields shown on that screen. Requirements vary by account and activity level. Make sure the wallet number you use matches the identity you registered with, as mismatches are the most common cause of a stalled verification step.